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Joining The A-Team: 5 Crucial Qualities Of A Good Waiter or Waitress

Published 01, Aug 2018

If you're looking to be a waiter or waitress, or you already are but want to look for areas to improve, it's important to consider more than the basic skills. Restaurants won't just be impressed if you can hold a large amount of food on a tray and are able to work in a team - these skills are expected of any waiting staff, regardless of experience. Think outside of the box with skills that set you apart from the rest. Here are five qualities of a good waiter.

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Topics: restaurant, Waiter Skills

Essential Restaurant KPIs You Should Use To Measure Success

Published 18, May 2018

Making a profit in the restaurant industry (or any industry, for that matter) isn’t easy - you’ll know that already. Although an OpenTable survey found that people in the UK spend 25 percent of their annual income dining out and eat out an average of 1.5 times a week, maintaining a positive profit margin on a consistent basis can still be challenging. Here are some of the key performance indicators (KPIs) restaurant managers and owners should keep an eye on.

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Topics: restaurant, KPIs

5 On-Trend Restaurant Uniform Ideas

Published 08, May 2018

Whether you run a casual grab-and-go cafe or a high-class restaurant, your staff need to wear uniforms. Not only do uniforms keep your employees safe from hazards so they can work comfortably and productively, but they also help them give that vital first impression. Here are five of the best restaurant uniform ideas for summer 2018.

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Topics: restaurant, uniforms

Flavour Trends 2018: Could Your Customers Handle These New Tastes?

Published 02, May 2018

A new year means a fresh start and with that, comes the inevitable wave of exciting food and flavour trends. We're a few months into 2018 now and if you haven't already, now's as good a time as ever to introduce some of the hottest tastes to your diners. From vegetable-heavy dishes to hearty African cuisine, here are five of the best flavour trends for 2018. 

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Topics: Foodie Culture, restaurant

14 Memes That Perfectly Sum Up the Life of a Professional Chef

Published 27, Apr 2018

Are you even a chef if you don't work long shifts and unsociable hours? Granted, you get paid to do what you love and get to make people happy with your dishes. Here are some memes that truly sum up life as a chef. How many can you relate to?

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Topics: restaurant

How to Introduce Your Customers to New Flavour Combinations

Published 21, Mar 2018

Now that we're in spring 2018, it could be a great time for you to look at your menu and see if there are any changes you'd want to make. More specifically, it's new flavour combinations that are going to take the year by storm. However, the introduction of these popular new combinations, dishes and flavours can't be rushed. Here's how you should introduce them to your customers.

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Topics: restaurant, Restaurant Uniforms

Social Media For Restaurants: 5 Things To Avoid

Published 22, Feb 2018

Building a reliable social media following for your restaurant takes a lot of time, effort and learning from mistakes. Yet, you see restaurants and food being posted on every platform imaginable. Interestingly, a study has revealed that there are 5.7 billion food-related pins on Pinterest and research has found that based on an average day on Twitter for the food industry, 26.31 tweets can generate 86.32 replies, 511.01 @-mentions and 121.74 retweets.

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Topics: restaurant, social media for restaurants

What Makes A Great Guest Experience In A Restaurant?

Published 23, Nov 2017

Ensuring your guests have a great experience when they visit your restaurant is one of the most important factors in creating a fantastic business with loads of repeat custom. Even one bad review can change the opinion of your restaurant and prevent customers from choosing your establishment over other nearby options. Thriving restaurants manage to avoid bad reviews; they don’t settle for simply having the good reviews outweigh the bad. While this may seem like an impossible feat, honing some of the important factors can be all it takes to ensure you’re providing the optimal experience for your diners.


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Topics: restaurant, guest experience