Chefs are notorious for working between 50 and 70 hours a week, often on weekends and evenings with shifts lasting an average of 12 hours. While many chefs love what they do and the career is very rewarding, it's easy to get burned out and many people suffer from physical and mental problems that can have detrimental effects on their life.Read More
Published 16, May 2018
Published 12, May 2018
Safe footwear is crucial in any industry, as they can protect staff from a number of different hazards. It doesn’t matter if you’re a chef, a butcher or even a theme park assistant, safe footwear is a necessity and you need to ensure that your business has a safety policy in place to help protect your employees from injuries.
Not everyone knows how to implement these policies though, so here’s how to plan and write a safety shoe policy for your business.Read More
Published 19, Mar 2018
Being welcoming and offering the best customer service aren't the only things you need to make guests repeatedly stay at your hotel. While they're still important, guests knowing that they're safe on your premises will give a comforting feeling that they're in safe hands. To achieve this - and keep your staff safe too - it's important you provide hotel safety tips for employees.Read More
Published 09, Nov 2017
It doesn’t matter what type of establishment you’re in; whether it’s a hotel, supermarket or a restaurant, the impression the staff you’ve employed leave on the customers determines whether they’ll be returning, or whether they’ll be taking their business elsewhere. Essentially, the staff on the floor are the face of the brand and customers rely on them to receive assistance whenever they need it, so here’s how to train staff on good customer service: tips for managers.Read More
Published 08, Nov 2017
Customers on the other side of the bar probably can’t tell the difference between a mixologist or a bartender - or some of them don’t even know a mixologist is a thing. Either way, they’re getting their well-crafted drinks served to them to help them enjoy their night out. Little do they know that there’s a major difference between the pair. With both terms being thrown around so frequently, which route should you take if you’re wanting to work behind the bar? So, let the battle commence. Mixologist vs bartender: what’s the difference?Read More
Published 07, Nov 2017
Running an event soon? Have you thought of your event safety plan? Making sure your event runs smoothly may require a team of planners, chefs, caterers, waitstaff, bartenders, security personnel, as well as others. When an event goes mobile, it doesn’t mean health and safety should go out the window. Of course it’s more difficult to plan for unknown variables, but safety procedures should be put in place and well-documented. For every event, you'll need a documented safety plan, detailing the hazards and the ways you'll eliminate or reduce those hazards.Read More
Topics: Workplace Safety Tips
Published 19, Oct 2017
Your restaurant could have it all: delicious food, amazing service and every table styled to the finest detail. However, it’d all be futile if your restaurant doesn’t possess the best lighting possible. In fact, lighting is key in creating any atmosphere or mood, and is vital when you are trying to entice potential customers. So, here are 6 restaurant lighting tips for managers to make your establishment shine!Read More
Published 18, Oct 2017
According to statistics provided by the Health and Safety Executive (HSE), slips, trips and falls are the most common injuries sustained at work, and account for over one-third of all major workplace injuries. It’s not just the monetary damages that you and your company could sustain, but you could be putting your employees’ lives in danger if you haven’t taken the appropriate steps - so here’s how to do a slips, trips and falls risk assessment.Read More
Topics: Workplace Safety Tips
Published 17, Oct 2017
Being the receptionist in the hotel means you’re the face of the brand. You’re the first person the guests see when they walk in, and the last when they leave and, if you present yourself well and go out of your way to help, then you’re only increasing the reputation of the brand, so here are 6 useful receptionist tips.
Published 06, Oct 2017
One of the many reasons why the hospitality industry is booming is because of how establishments are able to incorporate the latest technology to improve the quality of their guest’s stays. Now, simply turning up to a hotel, checking in, sleeping, and then leaving in the morning is almost non-existent. The inclusion of technology is what improves the overall experience, so here are 5 of the latest hotel technology trends.