How to train staff on good customer service: Tips for managers

Published 09, Nov 2017

It doesn’t matter what type of establishment you’re in; whether it’s a hotel, supermarket or a restaurant, the impression the staff you’ve employed leave on the customers determines whether they’ll be returning, or whether they’ll be taking their business elsewhere. Essentially, the staff on the floor are the face of the brand and customers rely on them to receive assistance whenever they need it, so here’s how to train staff on good customer service: tips for managers.

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Topics: Workplace Safety Tips, Workplace Footwear, customer service

Mixologist vs Bartender: What’s The Difference?

Published 08, Nov 2017

Customers on the other side of the bar probably can’t tell the difference between a mixologist or a bartender - or some of them don’t even know a mixologist is a thing. Either way, they’re getting their well-crafted drinks served to them to help them enjoy their night out. Little do they know that there’s a major difference between the pair. With both terms being thrown around so frequently, which route should you take if you’re wanting to work behind the bar? So, let the battle commence. Mixologist vs bartender: what’s the difference?

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Topics: Workplace Safety Tips, Workplace Footwear, mixologist, bartender, bar

6 Restaurant Lighting Tips For Managers

Published 19, Oct 2017

Your restaurant could have it all: delicious food, amazing service and every table styled to the finest detail. However, it’d all be futile if your restaurant doesn’t possess the best lighting possible. In fact, lighting is key in creating any atmosphere or mood, and is vital when you are trying to entice potential customers. So, here are 6 restaurant lighting tips for managers to make your establishment shine!

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Topics: Workplace Safety Tips, Workplace Footwear, restaurant lighting tips

Etiquette, Dress Codes and more: 6 Useful Receptionist Tips

Published 17, Oct 2017

Being the receptionist in the hotel means you’re the face of the brand. You’re the first person the guests see when they walk in, and the last when they leave and, if you present yourself well and go out of your way to help, then you’re only increasing the reputation of the brand, so here are 6 useful receptionist tips.

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Topics: Workplace Safety Tips, Workplace Footwear, useful receptionist tips

5 of the latest hotel technology trends

Published 06, Oct 2017

One of the many reasons why the hospitality industry is booming is because of how establishments are able to incorporate the latest technology to improve the quality of their guest’s stays. Now, simply turning up to a hotel, checking in, sleeping, and then leaving in the morning is almost non-existent. The inclusion of technology is what improves the overall experience, so here are 5 of the latest hotel technology trends.

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Topics: Workplace Safety Tips, Workplace Footwear, hotel technology trends

5 of the Most Comfortable Fast-Food Staff Shoes

Published 04, Oct 2017

When you work in fast-food between cooking the food, working the drive-through window, or front-facing on the cash register, you know you’ll be on your feet all day long, and that can be absolutely exhausting. Whilst those who work in fast-food may be susceptible to cashier wrist pain and other injuries - not to mention having to deal with tough customers - the last thing you need is back and joint pain from wearing incorrect shoes. Many who work in fast-food may not know that there are speciality shoes designed with your industry in mind. 

 

 

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Topics: Life @ Work, Workplace Footwear

Cashier Back Pain: 6 Ways to Prevent and Treat

Published 18, May 2017

 

Back pain can make your day as a cashier more than unpleasant. You spend most of the day on your feet, figuratively glued to the same spot. At best you get to perch on a high stool with little support. Find out ways to prevent back pain, and treat it if you have it!

 

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Topics: Workplace Footwear

How to choose the best shoes for hotel front desk roles

Published 26, Jan 2017

When you're working at a hotel front desk, you need smart and professional footwear, that'll keep you feeling supported. So, this is what to look for when choosing the best shoes for hotel front desk roles.

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Topics: Workplace Footwear

Key questions to ask before buying fast food manager shoes

Published 23, Jan 2017

No matter your job role, it's important to check your work shoes meet all your needs before you buy. As a manager of a fast food restaurant, your shoes need to be smart, supportive and most importantly, slip-resistant. These are the questions you need to ask before you buy fast food manager shoes.

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Topics: Workplace Footwear

5 of the best healthcare shoes for working in a hospital

Published 19, Dec 2016

When working in the healthcare industry it's essential that every patient is looked after, who's to say that doesn't also apply with your feet? With most nurses averaging 12 hours per shift, it can really harm your focus on the wards if you're in discomfort because of your footwear, and this can also lead toward developing foot-related health issues. Wearing the right shoes is key, so we've picked out some of the best healthcare shoes for working in a hospital.

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Topics: Workplace Footwear