Your staff are the face of your hotel. They're responsible for the guests' experience and a great way to fuel their motivation is to prioritise their comfort and safety. Take careful consideration of which hotel shoes you purchase for your staff. Here's how to pick the perfect pair.Read More
Published 22, Mar 2018
Published 20, Dec 2017
The guys over at Starbucks and Costa make it look easy, don't they? They might look like they're making a simple cup of coffee, but then they turn around and hand over the most glorious Grande, sugar-free, extra shot vanilla latte with soya milk you've ever seen. Even if you're not familiar with all the variations the old cup of coffee can be turned into, there are a particular set of skills you're going to need to keep your customers well caffeinated at all times. Here are the most important barista job skills you need.Read More
Published 09, Nov 2017
It doesn’t matter what type of establishment you’re in; whether it’s a hotel, supermarket or a restaurant, the impression the staff you’ve employed leave on the customers determines whether they’ll be returning, or whether they’ll be taking their business elsewhere. Essentially, the staff on the floor are the face of the brand and customers rely on them to receive assistance whenever they need it, so here’s how to train staff on good customer service: tips for managers.Read More
Published 08, Nov 2017
Customers on the other side of the bar probably can’t tell the difference between a mixologist or a bartender - or some of them don’t even know a mixologist is a thing. Either way, they’re getting their well-crafted drinks served to them to help them enjoy their night out. Little do they know that there’s a major difference between the pair. With both terms being thrown around so frequently, which route should you take if you’re wanting to work behind the bar? So, let the battle commence. Mixologist vs bartender: what’s the difference?Read More
Published 19, Oct 2017
Your restaurant could have it all: delicious food, amazing service and every table styled to the finest detail. However, it’d all be futile if your restaurant doesn’t possess the best lighting possible. In fact, lighting is key in creating any atmosphere or mood, and is vital when you are trying to entice potential customers. So, here are 6 restaurant lighting tips for managers to make your establishment shine!Read More
Published 17, Oct 2017
Being the receptionist in the hotel means you’re the face of the brand. You’re the first person the guests see when they walk in, and the last when they leave and, if you present yourself well and go out of your way to help, then you’re only increasing the reputation of the brand, so here are 6 useful receptionist tips.
Published 06, Oct 2017
One of the many reasons why the hospitality industry is booming is because of how establishments are able to incorporate the latest technology to improve the quality of their guest’s stays. Now, simply turning up to a hotel, checking in, sleeping, and then leaving in the morning is almost non-existent. The inclusion of technology is what improves the overall experience, so here are 5 of the latest hotel technology trends.
Published 04, Oct 2017
When you work in fast-food between cooking the food, working the drive-through window, or front-facing on the cash register, you know you’ll be on your feet all day long, and that can be absolutely exhausting. Whilst those who work in fast-food may be susceptible to cashier wrist pain and other injuries - not to mention having to deal with tough customers - the last thing you need is back and joint pain from wearing incorrect shoes. Many who work in fast-food may not know that there are speciality shoes designed with your industry in mind.
Published 18, May 2017
Back pain can make your day as a cashier more than unpleasant. You spend most of the day on your feet, figuratively glued to the same spot. At best you get to perch on a high stool with little support. Find out ways to prevent back pain, and treat it if you have it!
Topics: Workplace Footwear
Published 26, Jan 2017