How To Turn A Negative Online Review Into A Win For Your Restaurant

Published 20, Oct 2017

Running a restaurant can be a tricky business. Not only are you having to manage the production of high-quality food from your team, along with the great customer service you’re providing, you have to maintain your online presence as well. Even if your restaurant doesn’t provide online services, customers now share their experiences on the internet more than ever and their feedback can either encourage others to visit, or it can deter them from ever stepping foot in your establishment. We understand that restaurant managers like you can feel the strain if you're left negative feedback out of the blue - so here’s how to turn a negative online review into a win for your restaurant.

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Topics: trustpilot review, customer service